Residential Life

Maintenance and Repairs

You may report common area problems or individual room problems by visiting the Res. Life website (http://residentiallife.vassar.edu/onlineforms), signing in and filling out a service request. In the event of emergency call x7333. Specify the floor, area, and needed repair. If you believe that you have not received adequate service after following the specified procedures, please contact the R.O.C..

All maintenance and repairs are to be done only by Vassar’s Buildings and Grounds Department. Non-compliance may result in fines. Repairs done by unauthorized personnel are subject to substantial fines.

Typical emergency repairs are:

• Plumbing problems that cause flooding
• Immediate health and safety hazards such as sparking electrical outlets or fixtures.

The Office of Residential Life and Building and Grounds reserve the right to conduct facility improvements, repairs, and preventative maintenance in the interest of safety and comfort for our residents and campus community. It is not our practice to offer rebates or to guarantee reassignments should such repairs become necessary. We will attempt to forewarn students regarding disruptions of environment and/or service. However, we cannot guarantee that we will be given the opportunity to do this in every case.