Keys, Lost Keys, and Lockouts
Key access to a resident’s room will be issued to a student upon arrival at the beginning of the occupancy period. Students are advised to keep their doors locked at all times. The college is not responsible for items removed or stolen from student rooms in the event a door was left unlocked.
It is unlawful to duplicate any residential keys. When the student moves out at the end of the occupancy period (including room changes), they must check out at the Residential Operation Center( ROC) and hand in their room keys. Until a student returns the keys, the move-out is not complete. Failure to return key(s) will result in an automatic lock change with a charge of $100.
Loan keys are available at the ROC. To obtain a spare key when locked out, the student must have their Vassar ID card or an alternative form of valid identification. If the student does not have a Vassar ID card, a staff member will verify residency via other means. The student may borrow a key for 48 hours at a time and may sign out the loan key as many times as needed at no charge. If for some reason you can not go to the ROC yourself, you may send a designee.
If the student is unable to come to the ROC to obtain a loan key, they may call the ROC at x7169 during regular hours (the Campus Response Center at x 5221 after hours) to ask for an attendant or Safety and Security Officer to meet them to unlock their room door. Once the room door has been unlocked, the student must produce their ID if they have not already done so. A student will be charged $10 when ResLife or Safety & Security when performing lock out duties.
The ROC will manage loans keys and lockouts in the residential houses during these hours:
Monday – Friday, 9:00 am – 11:00 pm (hours subject to change)
Safety & Seccurity will manage lockouts during these hours:
Monday - Friday, 11:00 pm - 9:00 am, and 24 Hours on Saturday - Sunday
Students must report lost keys immediately to the ROC. The lock core to his/her room will be changed and new keys will be issued. It is the student’s responsibility to inform roommates or housemates that they have lost their key(s) and that the locks will be changed. Residents of all college houses and apartment areas will be billed to cover the labor and material for cutting the key(s) and changing the core.
The ROC is not responsible for mailbox keys. Mailbox keys should be returned to the Post Office if the student is not returning to the college due to transfer or graduation. All inquiries should be addressed to the Vassar Post Office.